Returns & Exchanges
Returns & Exchanges
At Maison Hourique, customer satisfaction is our top priority.
Even if your order is being prepared or already shipped, you can contact us anytime — we’ll review your request with care and respond as soon as possible.
When contacting us, please include:
• Your order number
• Size
• Request type (Return / Exchange / Delivery Update)
• A short note (e.g., delivery time, size exchange, product details, etc.)
Return Policy
• You may request a return within 30 days of delivery.
• If the item is faulty or incorrect, we cover all shipping costs.
• Once approved, your refund will be processed within 3–7 business days.
Our Maison Hourique team is always happy to assist you with any questions regarding your order.
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