Shipping Information

At Maison Hourique, we take great care to ensure every order reaches you smoothly and securely.

All items are shipped directly from our international logistics center with full tracking provided once your order is dispatched.

Processing Time:

Please allow 1–3 business days for order preparation and quality control before dispatch.

Estimated Delivery Times:

• 
  United Kingdom: 6–13 business days
  
• 
  United States: 8–15 business days
  
• 
  Australia: 5–13 business days
  
• 
  Canada: 8–18 business days
  
• 
  Germany / France / Italy: 6–13 business days
  
• 
  Turkey: 8–13 business days
  

Important Notes:

• 
  Delivery times are based on business days and may vary due to customs clearance, weather conditions, or high-demand periods.
  
• 
  Once shipped, you will receive a tracking link to monitor your order’s progress in real time.
  
• 
  Maison Hourique is not responsible for delays caused by third-party carriers, but our support team will gladly assist with any shipping inquiries.
  

Your order is handled with precision — crafted with care, delivered with confidence.

Not satisfied with your purchase? You can return your itemswithin 30 days, no questions asked.

What Can Be Returned

• Most items are eligible for return, including discounted products.

• Returned items must meet the following conditions.

Return Conditions

• Items must be unworn, unwashed, and in original condition (including packaging and tags).

• Hygiene-sensitive items (e.g. underwear, bodysuits, swimwear) can only be returned if unused and sealed in original packaging.

Additional Notes

• Original shipping charges are non-refundable.

• Return shipping costs are the customer’s responsibility.

• In case of incorrect or faulty items, a full refund or replacement will be provided.

• Returned items that do not meet these criteria will be sent back to the customer.

For more details, you can review our return policy.