1. Atelier Processing (Quality Assurance)
Unlike mass-produced fast fashion, every Maison Hourique piece undergoes a final hand-inspection before dispatch.
- Preparation: Please allow 24-48 hours for our team to inspect, steam, and pack your order to ensure it arrives in pristine condition.
2. Estimated Delivery Times (Insured & Tracked)
We partner with premium global carriers to ensure your order arrives safely.
- 🇬🇧 United Kingdom: 6 – 10 Business Days
- 🇺🇸 United States: 7 – 12 Business Days
- 🇪🇺 Europe / Canada: 8 – 12 Business Days
- 🌍 Rest of World: 8 – 15 Business Days
You will receive a live tracking number via email the moment your package leaves our warehouse.
3. The "Love It or Return It" Promise (30 Days)
We are confident in our craftsmanship. That’s why we offer a completely Broad & Risk-Free Return Policy.
- 100% Satisfaction: If the jacket doesn't fit perfectly or isn't exactly what you imagined, you have 30 days from delivery to return it for a Full Refund or an Exchange.
- No Questions Asked: We want you to wear your Maison Hourique piece with pride. If you're not happy, we make it right. Simple as that.
